Writer

Marek Dvorak

Former airport passenger-services duty manager. 10 years fixing same-day travel problems.

Marek ran the passenger-services desk at a Central European hub for ten years, the desk you get sent to when check-in has already said no. Denied boarding, missed connections, missing onward proof: he had minutes, not days, to fix it. He writes about dummy tickets for people who need one before their flight closes.